![]() Or we can select “Tools -> Options”, from the drop down menu. ![]() To access the options we can click on the presence indicator and select “Options”. Trace logs are important in troubleshooting because most of the problems related to failure in instant messages or video/audio calls can be detected in Communicator/Lync Trace logs. I created the following steps to help to enable logging. One thing that I’m always looking for is how to enable Trace Logs in Communicator/Lync.
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